Deliver on-demand customer support with WebEx Support Center
Use WebEx Remote Support to troubleshoot, diagnose and solve customer problems. Improve the speed and quality of your support by:
- Being able to view and control customer desktops
- Meeting or exceeding service level agreement (SLA) objectives and increasing customer satisfaction
- Increasing first call resolution and minimizing costly on-site service visits
Core Features
- Drag-and-drop functionality for file transfers
- Built-in chat
- Web ACD queue manager
- Two way desktop & Application control or view
- Cross-platform support
- Multiple language support
Click here to download the Cisco WebEx Support Center Service Sheet for the integrated Arkadin service.
Speak to an Arkadin consultant today to learn about our subscription options. Dial +852 2186 0400, or fill up any of the following forms to:
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