A unified user interface for improved communication and collaboration

NTT Communications (Arkadin) was recognized in Gartner's 2015
Magic Quadrant for Unified Communications as a Service, Worldwide*

Published September 3, 2015.



Reduce overall costs by:

  • Streamlining communications
  • Increasing operational performance
  • Supporting mobile workforce
  • Providing simple authentication and user experience
  • Rationalising costs
  • Using interoperability and federation capabilities

All-encompassing Unified Communications

UC is an ecosystem of convergence, boosting your business efficiency 


Unified Communications consolidates all available collaboration and communication applications into one, easy to use, interface right from your desktop or mobile:

  • Instant messaging (secure chat)

  • Presence management
  • Web conferencing (online meetings)
  • Audio conferencing (internal and external)
  • Video conferencing
  • Telephone calling (internal, local or international)
  • Unified messaging
  • Document collaboration & shared workspace
  • Mobile applications
  • Delivered in the Cloud for fast international deployment with high ROI
  • Integrated with Arkadin's stable, crystal-clear audio conferencing
  • Combined with a wide range of Arkadin Customer Services (Live Assistance, Training, Reporting, etc...) and Professional Services.


Cisco Jabber provided by Arkadin
Integrated with WebEx and Arkadin for a complete UC solution
  • Jabber brings Presence and Instant Messaging capabilities right from your desktop
  • Seamless access to Arkadin audio conferencing and WebEx meeting module from the Jabber console
  • Arkadin conferencing ensures a high quality of audio collaboration between external and internal parties  
  • The packaged offer of Jabber + WebEx + Arkadin Audio delivers a fluid and complete Unified Communications experience to users
  • Fast and scalable solution available on line

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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